{"id":740,"date":"2025-08-31T20:14:05","date_gmt":"2025-08-31T18:14:05","guid":{"rendered":"https:\/\/scarceclubtooth.stellarwp.site\/?page_id=740"},"modified":"2026-03-23T15:48:26","modified_gmt":"2026-03-23T14:48:26","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/sexgym.com\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"740\" class=\"elementor elementor-740\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f7dd663 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f7dd663\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48f6d9aa\" data-id=\"48f6d9aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26f5d586 elementor-widget elementor-widget-heading\" data-id=\"26f5d586\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734da3c5 elementor-widget elementor-widget-text-editor\" data-id=\"734da3c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"muted\">Derni\u00e8re mise \u00e0 jour : 31 ao\u00fbt 2025. Cette politique r\u00e9git les conditions de <strong>retour et remboursement<\/strong> pour les abonnements et les paiements effectu\u00e9s sur sexgym.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2fdc70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2fdc70\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e5db6d3\" data-id=\"6e5db6d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76b6b594 elementor-widget elementor-widget-heading\" data-id=\"76b6b594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. champ d'application<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2adcaa87 elementor-widget elementor-widget-text-editor\" data-id=\"2adcaa87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>S'applique aux achats effectu\u00e9s sur la plateforme <strong>sexgym.com<\/strong>.<\/li>\n<li>L'abonnement donne acc\u00e8s \u00e0 <strong>contenu num\u00e9rique<\/strong> (programmes, routines et mat\u00e9riel associ\u00e9).<\/li>\n<li>Si vous avez achet\u00e9 par l'interm\u00e9diaire d'un tiers (App Store, Google Play, etc.), vous devrez organiser le remboursement avec ce tiers.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ab3596c elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ab3596c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64d6f0e6\" data-id=\"64d6f0e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b713663 elementor-widget elementor-widget-heading\" data-id=\"4b713663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Essai gratuit de 7 jours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c424c5d elementor-widget elementor-widget-text-editor\" data-id=\"4c424c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Si le <strong>Essai gratuit de 7 jours<\/strong> est disponible dans votre pays\/plan, aucun frais n'est factur\u00e9 pendant cette p\u00e9riode. Vous pouvez <strong>annuler avant la fin<\/strong> de <a href=\"\/mi-cuenta\">Mon compte \u2192 Abonnements<\/a> pour \u00e9viter la premi\u00e8re inculpation.<\/p>\n<p>A la fin de la p\u00e9riode d'essai sans annulation, le plan choisi sera factur\u00e9.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7461abbe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7461abbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fbeae40\" data-id=\"5fbeae40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a27788f elementor-widget elementor-widget-heading\" data-id=\"1a27788f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Annulations et renouvellements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2254a1 elementor-widget elementor-widget-text-editor\" data-id=\"7a2254a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>Vous pouvez <strong>annuler \u00e0 tout moment<\/strong> de <em>Mon compte \u2192 Abonnements<\/em>. L'acc\u00e8s reste actif jusqu'\u00e0 la fin de la p\u00e9riode pay\u00e9e.<\/li>\n<li>L'annulation \u00e9vite <strong>renouvellements futurs<\/strong>mais <strong>n'implique pas de remboursement<\/strong> de la p\u00e9riode en cours.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e36195c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e36195c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50c03b63\" data-id=\"50c03b63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-220efba7 elementor-widget elementor-widget-heading\" data-id=\"220efba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Conditions de remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b44690 elementor-widget elementor-widget-text-editor\" data-id=\"20b44690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Parce que c'est <strong>contenu num\u00e9rique<\/strong> avec un acc\u00e8s imm\u00e9diat, les montants collect\u00e9s <strong>ne sont pas remboursables<\/strong>\u00e0 l'exception de :<\/p>\n<ul>\n<li><strong>Erreur de chargement<\/strong> (incorrect ou surcharg\u00e9).<\/li>\n<li><strong>Frais de duplication<\/strong> pour le m\u00eame abonnement.<\/li>\n<li><strong>Impossibilit\u00e9 technique persistante<\/strong> probl\u00e8me d'acc\u00e8s imputable \u00e0 Sexgym, auquel il n'est pas rem\u00e9di\u00e9 dans un d\u00e9lai raisonnable apr\u00e8s votre mise en demeure.<\/li>\n<li>Hypoth\u00e8ses de <strong>l\u00e9gislation applicable<\/strong> (par exemple, les droits des consommateurs dans votre pays).<\/li>\n<\/ul>\n<p>Si un remboursement est effectu\u00e9, il le sera par le m\u00eame moyen de paiement que le paiement initial.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-473355fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"473355fd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7be89cb5\" data-id=\"7be89cb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31957e elementor-widget elementor-widget-heading\" data-id=\"31957e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Droit de r\u00e9tractation (UE)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-716ddcfd elementor-widget elementor-widget-text-editor\" data-id=\"716ddcfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Les consommateurs dans l'Union europ\u00e9enne :<\/strong> en initiant l'acc\u00e8s au contenu num\u00e9rique pendant le d\u00e9lai l\u00e9gal de r\u00e9tractation, et en l'acceptant express\u00e9ment lors du paiement, <strong>vous perdez votre droit de r\u00e9tractation<\/strong> (art. 103.m du TRLGDCU).\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c263aee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c263aee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-495bbc\" data-id=\"495bbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71621226 elementor-widget elementor-widget-heading\" data-id=\"71621226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. comment demander un remboursement ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d19b945 elementor-widget elementor-widget-text-editor\" data-id=\"5d19b945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ol>\n<li>\u00c9crivez-nous \u00e0 l'adresse suivante <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a> avec le <strong>sujet<\/strong>: \"Demande de retour\".<\/li>\n<li>Indiquez : l'adresse \u00e9lectronique de votre compte, la date du pr\u00e9l\u00e8vement, le montant et le motif (erreur, doublon, etc.).<\/li>\n<li>Attach\u00e9 <strong>preuve d'accusation<\/strong> (attraper ou extraire).<\/li>\n<\/ol>\n<p>Nous examinerons votre dossier dans un d\u00e9lai de <strong>3-5 jours ouvrables<\/strong>. Si le retour est accept\u00e9, nous proc\u00e9derons au remboursement et vous enverrons une confirmation par courrier \u00e9lectronique.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b75d2ec elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b75d2ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fb65019\" data-id=\"4fb65019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-594ddc92 elementor-widget elementor-widget-heading\" data-id=\"594ddc92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Facturation et taxes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189cc8b7 elementor-widget elementor-widget-text-editor\" data-id=\"189cc8b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>Vous pouvez t\u00e9l\u00e9charger les factures \u00e0 partir de <a href=\"\/mi-cuenta\/orders\/\">Mes commandes<\/a> o <a href=\"\/mi-cuenta\/subscriptions\/\">Abonnements<\/a>.<\/li>\n<li>Mettez \u00e0 jour votre <strong>donn\u00e9es de facturation<\/strong> (num\u00e9ro de TVA, adresse) avant le prochain cycle \u00e0 <a href=\"\/mi-cuenta\/edit-address\/\">Adresses<\/a>.<\/li>\n<li>Le <strong>imp\u00f4ts<\/strong> sont calcul\u00e9s en fonction de la r\u00e9glementation en vigueur et du pays de r\u00e9sidence.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1924fc21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1924fc21\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-375ce399\" data-id=\"375ce399\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28395a86 elementor-widget elementor-widget-heading\" data-id=\"28395a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Refus de paiement et suspension<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718a5b99 elementor-widget elementor-widget-text-editor\" data-id=\"718a5b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Si vous d\u00e9marrez un <strong>r\u00e9trofacturation<\/strong> sans nous contacter, votre compte pourrait \u00eatre <strong>temporairement suspendue<\/strong>. Nous vous recommandons d'abord de nous \u00e9crire \u00e0 l'adresse suivante <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a> pour le r\u00e9soudre plus rapidement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-290ebfa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"290ebfa3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e585317\" data-id=\"7e585317\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40cd9b0a elementor-widget elementor-widget-heading\" data-id=\"40cd9b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44291f4c elementor-widget elementor-widget-text-editor\" data-id=\"44291f4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez des questions concernant cette politique, veuillez nous contacter \u00e0 l'adresse suivante <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devoluciones \u00daltima actualizaci\u00f3n: 31 de agosto de 2025. Esta pol\u00edtica regula las condiciones de devoluci\u00f3n y reembolso para suscripciones y pagos realizados en sexgym.com. 1. \u00c1mbito de aplicaci\u00f3n Aplica a compras realizadas en la Plataforma sexgym.com. La suscripci\u00f3n da acceso a contenido digital (programas, rutinas y materiales asociados). Si has contratado a trav\u00e9s [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"_swpsp_post_exclude":false,"footnotes":""},"class_list":["post-740","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>sexgym.com<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Devoluciones \u00daltima actualizaci\u00f3n: 31 de agosto de 2025. Esta pol\u00edtica regula las condiciones de devoluci\u00f3n y reembolso para suscripciones y pagos realizados en sexgym.com. 1. \u00c1mbito de aplicaci\u00f3n Aplica a compras realizadas en la Plataforma sexgym.com. La suscripci\u00f3n da acceso a contenido digital (programas, rutinas y materiales asociados). 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