{"id":740,"date":"2025-08-31T20:14:05","date_gmt":"2025-08-31T18:14:05","guid":{"rendered":"https:\/\/scarceclubtooth.stellarwp.site\/?page_id=740"},"modified":"2026-03-23T15:48:26","modified_gmt":"2026-03-23T14:48:26","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/sexgym.com\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"740\" class=\"elementor elementor-740\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f7dd663 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f7dd663\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48f6d9aa\" data-id=\"48f6d9aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26f5d586 elementor-widget elementor-widget-heading\" data-id=\"26f5d586\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734da3c5 elementor-widget elementor-widget-text-editor\" data-id=\"734da3c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"muted\">Last update: August 31, 2025. This policy regulates the conditions of <strong>return and refund<\/strong> for subscriptions and payments made on sexgym.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2fdc70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2fdc70\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e5db6d3\" data-id=\"6e5db6d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76b6b594 elementor-widget elementor-widget-heading\" data-id=\"76b6b594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scope of application<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2adcaa87 elementor-widget elementor-widget-text-editor\" data-id=\"2adcaa87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>Applies to purchases made on the Platform <strong>sexgym.com<\/strong>.<\/li>\n<li>The subscription gives access to <strong>digital content<\/strong> (programs, routines and associated materials).<\/li>\n<li>If you have contracted through a third party (App Store, Google Play, etc.), you will have to manage the return with that third party.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ab3596c elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ab3596c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64d6f0e6\" data-id=\"64d6f0e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b713663 elementor-widget elementor-widget-heading\" data-id=\"4b713663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. 7-day free trial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c424c5d elementor-widget elementor-widget-text-editor\" data-id=\"4c424c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>If the <strong>7-day free trial<\/strong> is available in your country\/plan, no charge is made during that period. You can <strong>cancel before the end of<\/strong> from <a href=\"\/mi-cuenta\">My account \u2192 Subscriptions<\/a> to avoid the first charge.<\/p>\n<p>Once the test is completed without cancellation, the selected plan will be charged.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7461abbe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7461abbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fbeae40\" data-id=\"5fbeae40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a27788f elementor-widget elementor-widget-heading\" data-id=\"1a27788f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Cancellations and renewals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a2254a1 elementor-widget elementor-widget-text-editor\" data-id=\"7a2254a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>You can <strong>cancel at any time<\/strong> from <em>My account \u2192 Subscriptions<\/em>. The access will remain active until the end of the paid period.<\/li>\n<li>Cancellation avoids <strong>future renewals<\/strong>but <strong>does not imply reimbursement<\/strong> of the current period.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e36195c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e36195c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50c03b63\" data-id=\"50c03b63\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-220efba7 elementor-widget elementor-widget-heading\" data-id=\"220efba7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Conditions of reimbursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b44690 elementor-widget elementor-widget-text-editor\" data-id=\"20b44690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Because it is <strong>digital content<\/strong> with immediate access, the amounts collected, with immediate access, the amounts collected, with immediate access, the amounts collected, with immediate access, the amounts collected <strong>are non-refundable<\/strong>except for:<\/p>\n<ul>\n<li><strong>Charging error<\/strong> (incorrect or higher charge than due).<\/li>\n<li><strong>Duplicate charge<\/strong> for the same subscription.<\/li>\n<li><strong>Continued technical impossibility<\/strong> access problem attributable to Sexgym, not solved within a reasonable time after your notice.<\/li>\n<li>Assumptions of <strong>applicable regulation<\/strong> (e.g., consumer rights in your country).<\/li>\n<\/ul>\n<p>If a refund is required, it will be made by the same means of payment as the original payment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-473355fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"473355fd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7be89cb5\" data-id=\"7be89cb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31957e elementor-widget elementor-widget-heading\" data-id=\"31957e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Right of withdrawal (EU)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-716ddcfd elementor-widget elementor-widget-text-editor\" data-id=\"716ddcfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Consumers in the European Union:<\/strong> by initiating access to the digital content during the legal withdrawal period, and by expressly accepting it at checkout, <strong>you lose the right of withdrawal<\/strong> (art. 103.m of the TRLGDCU).\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c263aee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c263aee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-495bbc\" data-id=\"495bbc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71621226 elementor-widget elementor-widget-heading\" data-id=\"71621226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. How to request a refund?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d19b945 elementor-widget elementor-widget-text-editor\" data-id=\"5d19b945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ol>\n<li>Write to us at <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a> with the <strong>subject<\/strong>Return request\".<\/li>\n<li>Include: your account email, date of charge, amount, and reason (error, duplicate, etc.).<\/li>\n<li>Attached <strong>proof of charge<\/strong> (capture or excerpt).<\/li>\n<\/ol>\n<p>We will review your case within <strong>3-5 working days<\/strong>. If the return is accepted, we will issue the refund and send you confirmation by email.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b75d2ec elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b75d2ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fb65019\" data-id=\"4fb65019\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-594ddc92 elementor-widget elementor-widget-heading\" data-id=\"594ddc92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Billing and taxes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189cc8b7 elementor-widget elementor-widget-text-editor\" data-id=\"189cc8b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<ul>\n<li>You can download invoices from <a href=\"\/mi-cuenta\/orders\/\">My orders<\/a> o <a href=\"\/mi-cuenta\/subscriptions\/\">Subscriptions<\/a>.<\/li>\n<li>Update your <strong>billing data<\/strong> (VAT number, address) before the next cycle at <a href=\"\/mi-cuenta\/edit-address\/\">Addresses<\/a>.<\/li>\n<li>The <strong>taxes<\/strong> are calculated according to current regulations and country of residence.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1924fc21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1924fc21\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-375ce399\" data-id=\"375ce399\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28395a86 elementor-widget elementor-widget-heading\" data-id=\"28395a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Chargebacks and suspension<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718a5b99 elementor-widget elementor-widget-text-editor\" data-id=\"718a5b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>If you start a <strong>chargeback<\/strong> without contacting us, your account could be <strong>temporarily suspended<\/strong>. We recommend that you first write to us at <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a> to solve it faster.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-290ebfa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"290ebfa3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e585317\" data-id=\"7e585317\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40cd9b0a elementor-widget elementor-widget-heading\" data-id=\"40cd9b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44291f4c elementor-widget elementor-widget-text-editor\" data-id=\"44291f4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about this policy, please contact us at <a href=\"mailto:soporte@sexgym.com\">soporte@sexgym.com<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devoluciones \u00daltima actualizaci\u00f3n: 31 de agosto de 2025. Esta pol\u00edtica regula las condiciones de devoluci\u00f3n y reembolso para suscripciones y pagos realizados en sexgym.com. 1. \u00c1mbito de aplicaci\u00f3n Aplica a compras realizadas en la Plataforma sexgym.com. La suscripci\u00f3n da acceso a contenido digital (programas, rutinas y materiales asociados). Si has contratado a trav\u00e9s [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"_swpsp_post_exclude":false,"footnotes":""},"class_list":["post-740","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>sexgym.com<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Devoluciones \u00daltima actualizaci\u00f3n: 31 de agosto de 2025. Esta pol\u00edtica regula las condiciones de devoluci\u00f3n y reembolso para suscripciones y pagos realizados en sexgym.com. 1. \u00c1mbito de aplicaci\u00f3n Aplica a compras realizadas en la Plataforma sexgym.com. La suscripci\u00f3n da acceso a contenido digital (programas, rutinas y materiales asociados). 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